Reviews and what you send
A dog-friendly guide is only useful if you can trust it. This is how the words on each place come about, whose they are, and what we do with what you send us.
Four kinds of word on a place
- Checked by Cleo & Bonnie
- We went, with the dogs, or checked by phone or with the owner, and the date is next to it. Cleo's and Bonnie's lines are written by us, their pawrents, in their voices, from that visit.
- Visitors say
- Two or more people, separately, told us the same thing about where dogs could go, from their own visits in the last year. We show how many and the latest date. Their words appear only if they said we could quote them.
- Reports differ
- Someone told us dogs weren't allowed when the listing says they are, or the other way round. Until we've checked again, the place says so, so you can ask before you go.
- What we found online
- Not checked yet: the place's own website first, then directories and blogs, each with the date it shows.
On a walk
A walk's page can show Latest from a walker: how muddy it was, any animals on the route, and how busy, from the most recent report in the last three weeks, with its date. Only those answers show, never the walker's words or name. The ground changes by the week, so older reports drop off.
Keeping out fake reviews
- We read every report and photo before anything changes on the site. Nothing goes up by itself.
- We only count reports from people who say they've been, and only one report per visit. We look for the signs of a fake: the same words sent more than once, a run of reports in a short time, or reports from the place itself or its staff. We leave those out.
- One report never changes a listing on its own. A single "dogs not allowed" makes us go and check, and the page says reports differ until we have.
- Nobody pays for a review or a listing, and we don't take free things in return for one. If that ever changes, the place's page will say so first, and it will never change what the page says about dogs.
- We don't write reviews of places we haven't been to. Before our visit, a place's page says the review is coming and shows what we found online.
- Think a report or a review is wrong, or not genuine? Email hello@lewesdogs.co.uk and we'll look into it within a week.
If it's your place
- Tell us your dog rules in your own words, and send a photo or your logo, through Update your listing. We check before we change anything.
- Disagree with a visitor's report or with our review? Tell us. We'll check again and correct the page, with the date. You can't have an honest report removed for being unwelcome, but you can always have your say on it.
Photos for The Regulars
- We look at every photo before it goes up, and only put it up with the sender's yes and the yes of anyone in it (a parent's yes for children). We may crop it, and we write a short description for people who can't see it.
- If you picked where it was taken, the photo shows on that place's or walk's page too, under "Regulars here". A photo of a dog in a place isn't a review of it: it shows only that a dog was there.
- It goes on @lewesdogs only if you ticked that box. Ask, and it comes down from both.
What we keep
The privacy page says what we keep, where, and for how long; the terms of use say what you let us do with what you send.
Last changed 6 October 2026.
